We only accept returns, refunds, or exchanges for defective products.
If you receive a defective product, you must contact us within 7 days of delivery.
Submit a return request with a video showcasing the unboxing of the product. Ensure the shipping Label is visible and the packaging remains sealed.
The video should be submitted without any pause or cut to accurately capture the unboxing process and share it on ashrimboutique@gmail.com or dm on Instagram @——–
Refund Process for Defective Products
For defective products, a return request must be raised within 7 days from the product delivery date.
The refund will be credited in the original payment method within 7 days from the date of return request or the return product delivery date, whichever is earlier
No Returns, Refunds, or Exchanges for Altered or Damaged Products
Items that have been altered, used, or damaged due to improper handling are not eligible for return or refund.
Please handle products with care to ensure their quality is maintained.
Review Product Description Before Purchase
We encourage customers to thoroughly review the product description, images, and specifications before making a purchase.
Quality Guarantee
We take pride in offering high-quality products. If you have concerns about product quality, please reach out to us.
